01. Introduction & purpose of policy
Welcome to bad99. This Privacy Policy has been created to protect your personal information and to explain how we handle it. bad99 views privacy not merely as a legal obligation, but as a responsibility to our members.
When you register on the bad99 platform, play games, or use our services, certain information reaches us. You have every right to know how that information is collected, where it goes, and how long it is kept. This policy was written to answer exactly those questions.
Continuing to use bad99's services constitutes your acceptance of this Privacy Policy. Please read it carefully, and contact our support team if you have any questions.
This Privacy Policy applies solely to the bad99.org website and its associated mobile applications.
02. What information we collect
Bad99 collects only the information that is strictly necessary. We do not ask for anything excessive or irrelevant. The data we collect is broken down into three categories below:
| Data Type | Example | Collection Point |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | At Registration |
| Financial Information | Mobile Banking/Nagad number, transaction history | During Deposits & Withdrawals |
| Device Information | IP address, browser type, operating system | During Site Visits |
| Gaming Data | Betting history, win/loss records, login times | During Gameplay |
| Cookies & Tracking | Session cookies, preference data | During Browsing |
We never collect or store your password, full bank account number, or credit card details. All financial transactions are processed through secure payment gateways.
03. How information is used
Bad99 uses the data it collects only for specific, legitimate purposes. We never use your information for anything unnecessary. The primary uses are:
Account Management & Verification
Your information is used to verify your identity, secure your account, and complete the KYC process.
Payment Processing
Financial information is used to process deposits and withdrawals securely and to prevent fraudulent activity.
Customer Support
Your contact information is used to resolve issues quickly and provide accurate support.
Promotional Offers & Bonuses
Your preferences and gaming history are analyzed to send you relevant bonuses and offers.
Security & Fraud Prevention
Device and behavioral data are analyzed to detect multiple accounts, bot usage, and suspicious activity.
Legal & Regulatory Obligations
Data is used to meet regulatory requirements and comply with anti-money laundering regulations.
We never sell your data to advertisers or share it with third parties for marketing purposes.
05. Cookies & tracking technologies
Bad99 uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions correctly.
- Essential Cookies: These cookies are essential for maintaining your login session and ensuring site security. They cannot be disabled.
- Functional Cookies: Used to remember your language preference, theme settings, and similar customizations.
- Analytics Cookies: Helps analyze which pages get the most traffic and where issues are occurring.
- Marketing Cookies: Used to understand the types of offers you prefer. You can turn these off at any time.
You can delete cookies or block new ones at any time through your browser settings. Please note that disabling certain cookies may limit some features of the site.
bad99 does not use tracking cookies from any third-party advertising networks.
06. Our data protection measures
Bad99 follows the highest industry standards to protect your data. Our security infrastructure operates across multiple layers of protection.
- SSL/TLS Encryption: All data transmitted to the site is protected with 256-bit encryption.
- Data Encryption: Sensitive data at rest is protected with AES-256 encryption.
- Two-Factor Authentication (2FA): An OTP verification option is available when logging into your account.
- Server security: Our servers undergo regular security audits and penetration testing.
- Access Controls: Only authorized personnel may access your data within strictly defined limits.
- 24/7 monitoring: A real-time monitoring system is active to detect suspicious activity.
In the event of a data breach, affected members will be notified within 72 hours and all necessary protective measures will be taken.
07. How long information is retained
Bad99 does not retain your data longer than necessary. Retention periods are defined based on the type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years after end of relationship | AML Policy |
| Gaming History | 3 years | Dispute Resolution |
| Support chat logs | 2 years | Service quality improvement |
| Cookie Data | 30 days – 1 year | By cookie type |
Once the designated retention period expires, data is securely deleted or anonymized so that you can no longer be identified.
08. Your privacy rights
Every bad99 member has the following rights over their personal data. To exercise any of these rights, please contact our support team.
Bad99 is required to respond to rights requests within 30 days of receipt. For complex cases, this period may be extended by a further 60 days, and you will be informed if that is the case.
09. Protection of minors
Bad99 is strictly an adult gaming platform. We do not knowingly collect data from or allow anyone under the age of 18 to use the site.
Age is verified during the registration process, and additional documents may be requested in suspicious cases. If a minor is found to have registered on our platform, the account will be immediately closed and all associated data will be permanently deleted.
If you become aware that a minor is using bad99, please notify our support team immediately. We will take prompt action.
10. Policy changes & updates
Bad99 may update this Privacy Policy from time to time due to regulatory changes, the introduction of new services, or changes in business operations.
If significant changes are made, we will notify you in the following ways:
- A notification will be sent to the registered email address or mobile number.
- A popup message will be displayed when you log in to the site.
- The "Last Updated" date at the top of this page will be revised.
Continued use of bad99 after any changes takes effect will be considered acceptance of the updated policy. We recommend reviewing this page after each update.
For any questions about our Privacy Policy, our support team is available 24/7, seven days a week.