Bad99's core goal is to keep gaming a source of fun, not a source of problems. We believe responsible play starts with awareness. On this page you'll find tools for setting betting limits, self-assessment, support resources, and more.
Responsible play isn't just about following betting rules — it's a mindset. At bad99, we believe gaming should be a source of enjoyment that doesn't disrupt your daily life. It means knowing when to play, how much to play, and when to take a break.
Online gaming is growing rapidly in Bangladesh. With that growth, some players may find it becoming a problem — especially when bets spiral out of control or money set aside for family ends up being spent on gaming. bad99 is committed to giving you every tool and resource to prevent that from happening.
Our responsible gaming policy is built on three core pillars: Awareness, Controls and Support. Stay aware, use our tools to keep control, and reach out to us whenever you need support.
Never think of gaming as a source of income. It's entertainment — enjoy it as a fun experience.
Bad99 gives you several powerful tools to help you stay in control of your gaming. They're all easily accessible from your Account Settings — no hassle, no complicated steps.
Lowering your deposit or session limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this is intentional and built in for your protection.
Setting betting limits is the most effective step in responsible gaming. Many people assume that limits take the fun out of playing — in fact, it's the opposite. Knowing your limits reduces stress and makes gaming more enjoyable.
Before setting limits at bad99, ask yourself a few questions:
Think through these questions before setting your limits. bad99 offers three types of financial limits:
Time limits are just as important as spending limits. Playing for hours on end is mentally exhausting and increases the likelihood of poor decisions. Make it a habit to take a short break every hour.
Problem gambling usually develops gradually — many people don't realize they've lost control until it's already happened. Watch out for the signs below.
| Symptoms | Level | Do |
|---|---|---|
| Chasing losses by placing more bets | Caution | Activate Session Limits |
| Spending beyond your set budget | Caution | Set a Deposit Limit |
| Hiding your gaming activity from family and friends | Warning Signs | Take a Cooling-Off Period |
| Betting with borrowed money or debt | Warning Signs | Self-Exclude and Get Help |
| Feeling restless or anxious when not playing | Warning Signs | Seek Professional Help |
| Losing focus on work or studies | Caution | Set a Time Limit |
| Skipping meals or sleep to keep playing | Warning Signs | Contact Immediate Support |
If you notice even one of the signs above, don't wait — contact bad99 Support or use the self-exclusion feature right away.
Answer the following questions honestly. If three or more answers are "Yes", it's time to take a closer look at your gaming habits.
Reflect on Each Question Honestly
Bad99 is strictly for users aged 18 and above. We have strong measures in place to prevent minors from accessing the platform.
If there are children or teenagers in your household, install parental control software on your device and make sure your bad99 account is password-protected.
Self-exclusion is a powerful tool you can activate yourself. It fully deactivates your account for a set period and ensures no promotional messages are sent to you during that time.
During self-exclusion:
To activate self-exclusion, contact bad99 support or go to the "Responsible Gaming" section in your account settings. Our team is available 24/7.
Dealing with a gaming problem on your own can be tough. At bad99, we believe asking for help isn't a weakness — it's a sign of courage. Support is available through the following:
Live chat support is available 24/7. Feel free to speak directly about any gaming-related concerns.
Email us at [email protected]. Responsible gaming requests are always given top priority.
Seek support from a mental health professional to deal with gaming addiction. It's completely normal and genuinely effective.
Family members can also contact bad99 support if they believe someone may be experiencing a problem.
Bad99 is more than just a gaming platform — we're your partner in keeping things safe.
Age verification is mandatory at the first step of registration. Minors are not permitted to create an account under any circumstances.
Set your own deposit, loss, and session limits. A safety delay applies if you want to make increases.
View your complete history of bets, deposits, and withdrawals at any time. Transparency is a core principle we stand by.
Activate self-exclusion at any time. Your account will be deactivated immediately, no questions asked, and all promotional communications will stop.
Day or night, our support team is here for you whenever you run into trouble.
Your personal information and financial data are secured with the highest level of encryption.
Join bad99 and enjoy a safe gaming experience. Use our protection tools to stay fully in control of your gaming.
For users aged 18 and above. Please gamble responsibly.